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Welcome to our FAQ support page.
We are happy to answer your questions here.
If your question is not listed, please contact us.

Something exciting is on the way

We have some great news to share. Our team is hard at work developing a brand new app that will surely exceed your expectations. We understand that anticipation can be challenging, but trust us, it will be worth the wait.

At the moment, the premium version of the app is temporarily unavailable until the new app is ready for release. During this time, we invite you to make use of the free version of the app.

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FAQ Support page App

App

⭒ Is there a free version of the app?

⭒ Where can I download the app?

⭒ How do I create a personal account?

⭒ What is the difference between a free and premium membership?

⭒ Do I need a special brand of essential oils?

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FAQ Support page Account & payments

Account & payments

⭒ How can I change my free membership to a premium membership?

⭒ What does a premium membership cost?

⭒ How do I cancel my membership?

⭒ How can I change my personal data and password?

⭒ Can I share my account with someone else?

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FAQ Support page Troubleshooting

Troubleshooting

⭒ I can’t find the app in the playstore.

⭒ I can no longer log in to the app

⭒ The app no ​​longer works

⭒ How do I make sure I have the most recent version of the app?

⭒I have received a voucher, how can I use it?

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Tips

⭒ Can I change the number of drops of essential oil in the blend?

⭒ Can I use the blends for something else?

⭒ I am pregnant, can I use the app?

⭒ I have young children, can I use the app?

⭒ Can I offer the use of the app to my customers?

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Frequently asked questions

YES! As soon as you have created a free account you can use the Blendpicker app for free! After downloading the app in the store you will have access to 5 themes and a total of 25 diffuser blends. We also share many free diffuser blends on our social media channels and on our website. Start creating your personal account here.
You can find the app in the Google Play Store and Apple store. You can use this link for Google. And this link for Apple.
Premium access to the app costs €29.99 for one year. For the price of a bottle of Lavender oil you get access to all content in the app. Click here and find out what you get with premium access.
All diffuser blends are divided into themes. In the Blendpicker app you will find themes that match the seasons, holidays, wellness, health and emotions. Choose the theme that suits your needs and then pick a fine blend. Or use the search function. Fill in the oil you want to use. Add oils from your collection and find a suitable diffuser blend. You can read more about it here.

Another question?

Do you have a specific question you didn’t find the answer on our FAQ support page?

We are here for you, whatever your question is.
Fill in your question on the form. You can expect our response within 24 hours (we cannot guarantee this on Saturday and Sunday).

If you have a technical problem with the app, information is very important to us. We would like to ask you to explain your problem as detailed as possible. If possible please send us a screenshot. That way we can deal with your problem as quickly as possible.