Welcome to our FAQ support page.
We are happy to answer your questions here.
If your question is not listed, please contact us.
⭒ Is there a free version of the app?
⭒ Where can I download the app?
⭒ How do I create a personal account?
⭒ What is the difference between a free and premium membership?
⭒ Do I need a special brand of essential oils?
⭒ I can’t find the app in the playstore.
⭒ I can no longer log in to the app
⭒ How do I make sure I have the most recent version of the app?
⭒I have received a voucher, how can I use it?
Frequently asked questions
Do you have a specific question you didn’t find the answer on our FAQ support page?
We are here for you, whatever your question is.
Fill in your question on the form. You can expect our response within 24 hours (we cannot guarantee this on Saturday and Sunday).
If you have a technical problem with the app, information is very important to us. We would like to ask you to explain your problem as detailed as possible. If possible please send us a screenshot. That way we can deal with your problem as quickly as possible.